Right of withdrawal:

You have the right to withdraw from this contract within a period of 14 calendar days without justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by postal mail, fax or email). You can use the withdrawal form model below, although its use is not mandatory.

In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise of right of withdrawal by this party have to be sent before the corresponding term expires.

Consequences of the withdrawal:

In case of withdrawal, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of changing the delivery return service offered by us). Without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make such refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have submitted proof of the return of the same, depending on which condition is met first. You must return or deliver the goods directly to:

 

Casco Antiguo Comercial

C/ Juan de la Cierva, 12
28823 Coslada, Madrid

To the attention of the INTERNET department

 

Without any undue delay and, in any case, no later than within a period of 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The deadline will be considered fulfilled if you make the return of the goods before the term has expired.

You must assume the direct cost of returning the goods.

You will only be responsible for the decrease in the value of the goods resulting from handling to other than that necessary to establish the nature, characteristics and operation of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by postal mail, fax or email).

You can use the withdrawal form model below, although its use is not mandatory. You also have the option of complete and send electronically the model withdrawal form or any other unequivocal statement through our website internet@cascoantiguo.com

If you use this option, we will inform you without delay of a lasting support (for example, by e-mail) of the receipt of said withdrawal.

Normative base Art. 97.1.i), 106 LGDCU

 

Sample of withdrawal form

- Attention to:

Casco Antiguo Comercial (Internet Dept.)

C/ Juan de la Cierva, 12
28823 Coslada, Madrid

email: internet@cascoantiguo.com

Phone: (+34) 911510255

 

- I/We(*) hereby communicate (*) that I desist from my / we desist from our (*) contract of sale of the following good / benefit of the following service (*)

- Order the / received the (*)

- Name of the consumer and user or consumers and users

- Address of the consumer and user or consumers and users

- Signature of the consumer and user or consumers and users (only if this form is presented on paper) "

- Date

(*) Delete as appropriate.

 

Normative base Art. 97.1.i) LGDCU

 

You can download and fill out this form in PDF format. Attach this printed and signed document in the package with the items sent.

formulario PDF PDF Form

 

The right of withdrawal shall not apply to contracts that refer to:

a) The supply of goods made according to the specifications of the consumer and user or clearly personalized.

b) The supply of goods that may deteriorate or expire quickly.

c) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.

d) The supply of sealed audio or video recordings or of sealed computer programs that have been unsealed by the consumer and used after delivery.

 

Normative base Art. 97.1.l) LGDCU, 103 LGDCU